Privacy Policy
Who we are
This site is operated by [PLACEHOLDER: legal trading name], [PLACEHOLDER: sole trader or limited company], company number [PLACEHOLDER: company number], registered at [PLACEHOLDER: registered address]. ICO registration number [PLACEHOLDER: ICO registration number].
What the form collects
The enquiry form collects your name, business name, phone number, email address, the trade or service you offer and the message you write. We also record the date and time of the submission.
What we use it for
We use these details to respond to your enquiry, arrange a call, and follow up about working together. We do not sell your details to anyone.
Lawful basis
We process enquiry details on the basis of legitimate interests, specifically responding to a request you have made about our services. Where we send marketing beyond that, we rely on your consent and you can withdraw it at any time.
How long we keep it
Enquiry records are kept for 24 months from your last contact with us, then deleted. Records relating to a paid engagement are kept for six years to meet UK accounting requirements.
Third parties
Your details are stored in our CRM and lead management system. We also use website analytics and advertising platforms, including Google Analytics and Google Ads, which set cookies and process usage data. Each of these providers processes data under its own terms and only for the purposes set out here.
Making a data request
You can ask for a copy of your data, ask us to correct it, or ask us to delete it. Email [PLACEHOLDER: data request email] and we will respond within one month. If you are not happy with our response you can complain to the Information Commissioner's Office.